Designing emergency communications: calm is not enough
UK government emergency alerts and emergency communication style hasn't changed in 90 years. The world has. Content design needs to change.
Read blog posts by our CEO and founder, Sarah Winters.
UK government emergency alerts and emergency communication style hasn't changed in 90 years. The world has. Content design needs to change.
Last week, we ran an online content crit on LinkedIn about the UK government’s AI Skills Hub website. As far as we know it was written by a machine and reportedly cost £4.1 million.
Every piece of content you publish is shaping how AI tools understand and represent your organisation to users. Here's how to turn your content risks into a strategic advantage.
Without content strategy and governance, AI amplifies existing gaps in how people, processes and technology work together.
GenAI tools are already here, and content practitioners are being asked to use them now. Not next year, not when the technology matures—today. While these tools come with serious challenges around copyright, environmental impact, and bias, ignoring them isn't an option. Instead, we're choosing to engage critically, helping practitioners understand how to use GenAI responsibly and navigate the messy reality of working with these tools.