AI isn't a writing problem, it's a governance problem
Without content strategy and governance, AI amplifies existing gaps in how people, processes and technology work together.
Make your reports readable: a content design approach
An unread report costs time and money to write. It uses even more resources while it lives on a website. An influential report affects the world around it. It might influence law, policy, communities, or the environment.
The cost of simple content
“But how difficult can that really be for our users?”
Designing new learning experiences with GenAI
Our Learning Manager, Sarah Bhatia reflects on developing our new Working with GenAI course, and how she changed her mind after experimenting more with GenAI tools.
Introducing the Content Design Academy
For years, content professionals have asked us: what comes after learning the fundamentals? How do I move into strategy or leadership? The Content Design Academy is our answer. It’s a flexible programme designed to help you build the skills you need at every stage, from getting started to leading change. You can take just one or follow the full pathway.