How to communicate the value of your work to the right people
For anyone starting a new project, Nia shares a workshop idea for stakeholder communication, and reflects on why talking about the work is a part of the work.
Get an inside look at our company, culture, and the amazing work our team does every day to make content accessible and inclusive.
For anyone starting a new project, Nia shares a workshop idea for stakeholder communication, and reflects on why talking about the work is a part of the work.
Clare Elliott is a content designer. She worked at Deloitte Digital for nearly 10 years, specialising in designing content for financial services. In this post she talks about how to manage specialist language using a style guide – what goes in, what stays out and how to bring the organisation with you.
It’s easy enough to tell content people to do user research. We understand its role and importance in helping create better content. But one challenge content people might face is how to do valuable research when they don’t have access to many resources.
Good advice content helps people to do, get or know something. But how can we show our advice content has actually done that? Using metrics and analytics can show when advice content is working and when it might need some help.
We have some exciting news. We’re releasing an updated, second edition of ‘Content Design’. It will be available soon.